Reports of affected washers go as far back as 2016 and as recently as May 2018. Has Samsung received any reports of injuries or deaths? Customers who have a washer that is flagged for recall will get two options: either a free in-home repair that will reinforce the faulty lid, or a refund towards a new machine. Update: Samsung has settled a class-action suit related to its recall of 2.9 million top-loading washers.For full details, read "Samsung Settles Class-Action Lawsuit Over 'Exploding' Washing Machines. Owners have two choices: get the washing machine fixed or earn a rebate toward a new washer. According to their representative, they have recalled around 34 top load machines within a month period after the government has released a warning about the safety concern of the products. What are my options? This web site is for purchasers of Samsung brand units. The service technician said it needs dampers and some sensor which he needs to order. Samsung’s Smart Care washer and dryer are on display at the 2013 International CES at the Las Vegas Convention Center Many of the top-loading washers are being recalled due to injuries. If you think your machine has been recalled, try to contact Samsung immediately with your serial number. Why are the Samsung washers being recalled? How the recall works. The rebate amount is based on the manufacture date and model of the recalled washer. Our washer is only THREE YEARS OLD! Update: Samsung has settled a class-action suit related to its recall of 2.9 million top-loading washers.For full details, read "Samsung Settles Class-Action … There's only 2 adults in our house and it's doing the same thing! If you happen to choose another washer from Samsung, you can get additional $150. The class action alleged the washing machine tops could detach and explode in wash cycles. Voluntary Recall of Select Samsung Top-Loading Washers Consumer Notice. Can I have my washer replaced or exchanged? Original owners may qualify for refunds and a cash settlement. Samsung Washer Trips Electrical Circuit Problem: Washer trips the electrical circuit in the home when it is turned on. RELATED: WHY IS A DISH NETWORK TECH FIXING MY SAMSUNG WASHER? How many reports have been received? I've had washers in the past that worked for years and never needed service! Is Samsung replacing or repairing the washers? If you decided to buy a new product for the substitution, you can get a rebate, whose value depends on the model and also age of the washer. How do I know whether my washer is involved in this recall? What is the problem? Consumers who choose to obtain another Samsung washer will receive an additional loyalty incentive up to $150. Samsung settled a class action lawsuit involving more than 30 top-loading washing machine models for $6.55 million. Needless to say I'm not impressed with this Samsung washer.